Medical Sales and Service for Professional & Personal Use

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Douglas Drenth, MD, FACEP
TOLL FREE 877-570-9746
 
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Frequently Asked Questions 


Below are some of the most frequently asked questions. If your question is not listed below, please complete our Contact Form to have a Customer Service Representative contact you.

Questions:
  1. What payment methods do you accept?
  2. I am interested in becoming a distributor, how do I apply?
  3. Do you ship outside the United States?
  4. Do you offer refills for all items in the Portable ER kit?
  5. Can I return the item and request a refund?

Answers:
  1. We currently accept Visa and Mastercard. Our payments are processed using the Secure Online services of PAY PAL. A Pay Pal Account is not necessary to use this service.
  2. If you would like to become a distributor for The Portable ER, please complete our online Contact Form.
  3. No. We currently only ship within the US.
  4. Yes. You can order only the replacement items that you need.
  5. Of course your total satisfation with both our products AND our service are paramount to us.  Thus we are proud to offer a 7 day no questions asked return policy from the date you recieve your item.